State Farm® Insurance Agent Carin Rubin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cathy Penrod
October 16, 2024
5
out of
5
rating by Cathy Penrod
"Excellent service! Erica set me up on autopay for my entire package and it went so very smooth and easy, Erica was awesome! I purchased an additional vehicle and Dana helped me, she made it an excellent, easy experience! Crystal did my annual review today and she did a very efficient review, answered my question and was superb! What a wonderful experience from these three ladies! Thank you all very much!"
We responded:
"Thank you so much, Cathy, for your glowing review! We're thrilled that our team made the experience smooth and straightforward for you. Thanks again for choosing us! -Carin"
Steve Miller
July 23, 2024
5
out of
5
rating by Steve Miller
"Today I spoke with Krystal A. Miller (no relation) who is an insurance professional with Carin Rubin's State Farm Agency in Pinetop, Arizona. The discussion centered around an annual insurance review of my policies and coverage options. I was extremely impressed on Krystal's knowledge of the insurance coverages including her abilities in discussing very detailed areas which demonstrated to me her level of expertise. More importantly, she spoke at a level to make sure I completely understood her coverage explanations and was extremely patient and professional in her delivery of the information. I hope State Farm Insurance realizes the value of such an outstanding individual and if you're lucky enough to get this individual you will Not be sorry. Thank you, Krystal! Sincerely, Steve Miller (Not the Band)"
We responded:
"Steve thank you so much for your 5 star review! And more so, thank you for recognizing Krystal and her exceptional skills. We are so grateful to have your business and if there is anything we can do to help you, please let us know. ~Carin Rubin, State Farm Agent"
Michelle Tyler
July 16, 2024
5
out of
5
rating by Michelle Tyler
"We needed insurance to cover community gates and fence areas as well as a policy to protect board members from liability actions. This agency reacted quickly to put together a policy and to implement it in two days! Miracles do happen. Our agent was a joy to work with and the cost of the policy was very low! We are very happy and grateful!"
We responded:
"Thank you for the 5 star review, Michelle! I am glad to hear you are satisfied with our service but you made it easy for us by being so lovely to work with as well! We are always here to customize policies that work best for you. -Carin Rubin, State Farm Agent"
Jim Bannon
July 16, 2024
5
out of
5
rating by Jim Bannon
"How HARD will Carin Rubin work..... NOT to Learn / Grow? Hard to LEARN when you close ears and EYES. Cut off Pathway to Learning. #Listen2Learn #Watch2Learn AMAZING! #Compliments of #MagiKube(TM) - "The Most POwerful COMMUNICATION Tool. Know to Mankind(TM) #EngageDirectMeasure with #Call2ACTUIONSymbols(TM) Good thing you are not running for OFFICE :-)"
We responded:
"Thank you Jim, for your 5 star review! "
Melissa Haider
July 10, 2024
5
out of
5
rating by Melissa Haider
"The office is so friendly and kind. I received a quick quote that is competitive."
We responded:
"I am so glad to hear about your positive experience with our office. Thank you for leaving us review, Melissa, and we look forward to working with you. – Carin Rubin, Agent"
Apache Moon
June 4, 2024
4
out of
5
rating by Apache Moon
"I have been here a few times and sometimes I feel a little lost when I come in because everyone is busy. I would say the wait time is between 5 to 15 minutes. They are helpful once you do get to see someone and I appreciate them explaining and helping me through the process of different Insurance questions I have."
We responded:
"Thank you so much for your feedback! I am sorry to hear that you have had to wait. We certainly have times where we can get busy helping our customers with all their insurance needs BUT we are always looking for ways to improve our efficiencies and service levels so your feedback really helps! I am pleased to hear that we have been able to answer all your questions and ensure that you have a good understanding of your coverages, etc. Please feel free to call me or visit anytime to discuss any concerns or needs you may have! ~Carin Rubin, Agent"
Tara Kinsel
May 31, 2024
5
out of
5
rating by Tara Kinsel
"The staff is so helpful! They really helped us after our car was totaled. Caring, friendly, and really nice."
We responded:
"Tara, thank you so much for your feedback. While I am so sorry about your accident, especially a total loss, I am so happy to hear that we were able to help you at such a difficult time! We appreciate you so much and helping people like yourself why we do what we do and do it with pride. Please let us know if there is anything at that we can ever do for you! ~Carin Rubin, Agent"
David Yonko
May 7, 2024
5
out of
5
rating by David Yonko
"I appreciate their personalized service along with their competitive rates! Thank you Carin Rubin and staff!"
We responded:
"Thank you so much David! Working with you and your wife has been a pleasure. I appreciate you. your business and also THANK YOU for all you do for the Pinetop-Lakeside community! ~Carin Rubin, State Farm Agent"
Sonora Molina
May 7, 2024
5
out of
5
rating by Sonora Molina
"Erika made switching insurance companies effortless for me. She helped me pick the right coverage and was very easy to work with. I will recommend her to any friends and family that need to switch or start a new policy !"
We responded:
"Thank you so much Sonora! I appreciate you and thank you for recognizing Erika and her efforts. We so blessed to have her on our team and I am glad to hear she was able to help you with your insurance needs and ensure you had proper coverage. I will make sure her efforts are recognized! Thank you again for your business, feedback and review! ~Carin Rubin, State Farm Agent"
rick spradlin
March 28, 2024
5
out of
5
rating by rick spradlin
"This has been a great agency. I change vehicles alot and ask for pricing etc . They have all been awesome to work with. Shout out to Dana . She is very quick on responses"
We responded:
"Rick thank you so much for this wonderful feedback! You are always a joy to work with! We appreciate you and your business! p.s. Good luck to your wife and her studies! ~Carin Rubin, Agent"
Ryanna Hendrix
March 23, 2024
5
out of
5
rating by Ryanna Hendrix
"When our previous agent retired, we were transferred to Carin. A short time later, Carin's very friendly staff reached out to schedule a meeting to go over our policies and confirm information on file. Our previous agent never did this, and we learned she makes these meetings yearly. Wow! We are very impressed by her thoroughness and professionalism. We are very grateful to have Carin as our agent! Thank you!"
We responded:
"Thank you so much Ryanna! It has been such a pleasure working with you and Scott! I look forward to years of working together to protect all the things that are most important to YOU! ~Carin Rubin, State Farm Agent"
Lionel Evans
March 13, 2024
5
out of
5
rating by Lionel Evans
"We switched our service over from Farmers to State Farm. I worked with Dana during the transition. She was very professional and answered all our questions and made it a seamless, smooth transition."
We responded:
"Thank you so much for you feedback Lionel! We appreciate your business and I am so pleased to hear that Dana took such great care of you! If you know of anyone who else who might benefit from our services, please send them our way. If you need anything at all, do not hesitate to reach out. We look forward to working with you in the years to come! ~Carin Rubin, Agent"
Jarrod Karimi
March 5, 2024
5
out of
5
rating by Jarrod Karimi
"Carin Rubin Cares!"
We responded:
"Thank you so much Jarrod! Myself and my team really do care and we appreciate you! Anything you need, just let us know! We are heere to service the White Mountains and all of Arizona! ~Carin Rubin, Agent- Pinetop-Lakeside, Show Low"
Susan Franklin
January 4, 2024
5
out of
5
rating by Susan Franklin
"I am proud to be a virtual team member for this State Farm team! Carin and Krystal have been amazing to work with. They really care about their clients and go above and beyond to exceed expectations. Not only are they professional and knowledgeable, they are also the sweetest people."
We responded:
"Thank you so much Susan! We enjoy working with you so much! Thank you for doing such a great job helping us to schedule quality review conversations with all of our Pinetop-Lakeside, Show Low and surrounding area customers (even those not nearby on phone appointments). Meeting with each of customers to ensure they are properly covered is top priority for us. Or just enjoy a cup of coffee together! :) ~Carin Rubin. State Farm Agent "
Sophia Miller
December 11, 2023
5
out of
5
rating by Sophia Miller
"Love this place, the workers explained and helped me to understand what insurance i choose and keeps me updated"
We responded:
"Thank you so much Sophia! We pride ourselves on educating our customers and providing customized coverages to fit each person's needs and budget. We are here for you! Thank you for your business! ~Carin Rubin, Agent"
Richard Jolley
December 9, 2023
5
out of
5
rating by Richard Jolley
"Her daughter was so Helpful and friendly, great rates!!"
We responded:
"Awww Thanks so much Richard! Caitlyn and the entire team pride themselves on great customer service and we look at our policy holders as an extension of our own families/friends. Your review is a great compliment. Thank you for taking the time to acknowledge her efforts! ~Carin Rubin, Agent "
Bob Birkeland
November 15, 2023
5
out of
5
rating by Bob Birkeland
"We called Carin Rubin State Farm Insurance to get some rates for our home, auto and RV. Caitlyn answered the phone and her customer service was "off the charts!" Within a few hours we had a policy. This couldn't have gone any smoother. The best!"
We responded:
"Thank you Bob!! I am so pleased to hear that Caitlyn provided such exceptional customer service and that we were able to meet your insurance needs. This compliment will mean so much to her and I look forward to rewarding her efforts. Please do not hesitate to reach out should you need anything at all! Thank you again for the review and for your business! ~Carin Rubin, State Farm Agent"
Linda Burgess
November 10, 2023
5
out of
5
rating by Linda Burgess
"My husband and I came to Dana after we had a horrible experience with another local State Farm agency. We had insured two vehicles, a utility trailer and a homeowners policy…there were issues with every single policy that the prior agent did not fix…or maybe didn’t know how to fix! Dana was AMAZING! Not only was she friendly and totally competent in her job, she also stayed on top of every single issue we brought to her and was in constant communication with us. Dana also realized after talking to us about our home, that it was under insured, and she helped us correct that as well. We were also interested in an umbrella policy and you guessed it, Dana helped us get exactly what we needed! State Farm’s rates were competitive, but changing agencies where we found Dana was the best thing that could have ever happened to us! We now have a peace of mind knowing that all of our policies are correct and we are adequately insured! We would recommend Dana to anyone who is looking for the best licensed agent on the mountain!"
We responded:
"Thank you so much for your review Linda! I am so pleased to hear that Dana was able to help you and do it with care and meet your very specific needs. She is certainly a great asset to our team and nothing pleases me more than to be able to recognize her efforts when we get great feedback like this!! We are so grateful to have your business and my entire team are all here to ensure your needs are always met! Please reach out anytime should you need anything at all! Thank you again! ~Carin Rubin, State Farm Agent"
Tonya Price
September 21, 2023
5
out of
5
rating by Tonya Price
"I worked with Krystal Miller, on Carin Rubin's team. She helped me to get quotes on several lines of business. I was able to save money in every category and actually get higher coverage. Thank you Krystal, I appreciate all of your help, expertise, diligence, and patience. I had so many questions and you were able to answer each and every one. You are a HUGE asset to Carin Rubin and the entire team! I'm excited to now have all of our auto and homeowner insurance policies with State Farm."
We responded:
"Thank you so much Tonya! Krystal really enjoyed working with you as well! I am so happy we were able to save you money but even more pleased that we were able to get you in the right coverage for your home and auto! We appreciate your business and look forward to many years together! We are here for you! ~Carin Rubin, State Farm Agent "
Gary Thompson
September 11, 2023
5
out of
5
rating by Gary Thompson
"Great service and a very competitive rate on insurance. Very friendly and knowledgeable. Would highly recommend for your insurance needs."
We responded:
"Thank you so much Gary! It was such a pleasure working with you both! I am so glad we were able to meet your insurance needs AND still get your rates down! Please let us know if we can do anything at all for you! ~Carin Rubin, State Farm Agent "
Roaming Elk
September 7, 2023
5
out of
5
rating by Roaming Elk
"Carin and her staff are wonderful! Let's face it....to the average person thinking about insurance sucks. Losing a house, valuable or a person we love.....not to mention the time to chase down quotes online.....all of it sucks. But one call to Carin and my insurance needs were done. She and her office look out for me and suggest just what I need, even if I didn't know it. They all greet me by name when i come into the office, and my dog is welcome too! Carin and her staff might be a new office to the area, but it feels like old friends greeting you. And there is an awesome coffee setup. Sometimes, I like to wait just to enjoy a coffee and a candy. I never have to sit on hold for hours like some places."
We responded:
"Thank you so much! We are always happy to help in any way we can. We love being able to support our Show Low community! Stop in anytime to visit and get a coffee from our coffee bar but be sure to bring that adorable Squeak with you! ~Carin Rubin, State Farm Agent"
Misty Freman
August 23, 2023
5
out of
5
rating by Misty Freman
"Carin Rubin & staff are extremely knowledgeable, repsonsive & caring. I have been with State Farm for over 25 years. This team , by far is the BEST! They are soooo genuinely caring & customer service oriented ....it is ASTOUNDING! THANK YOU for ALL you do in complete integrity & EXCELLENCE!"
We responded:
"Misty you are so sweet! This is possibly one of the greatest compliments our agency and me personally could get! You are such a wonderful customer and person and we are blessed to have you. As always, if there is anything at all that you need, we are here to help! ~Carin Rubin, State Farm Agent"
Mashaela Endfield
August 17, 2023
5
out of
5
rating by Mashaela Endfield
"Super Nice people, got in contact with me super fast and even was able to wait until I got paid to set up highly recommend."
We responded:
"Thank you so much Mashaela! We are so grateful to have your business! We are here to help if you need anything at all or just stop by for a cup of coffee! Glad we could help! ~Carin Rubin, Agent"
Sheila Trainer
August 1, 2023
3
out of
5
rating by Sheila Trainer
"Went with my Aunt. It was ok"
We responded:
"Hello Sheila! I was sorry to hear we didn't impress you more. Did you visit our office for insurance? I would love the opportunity to discuss with you the details of how me might have done better in providing your Aunt with her insurance needs and outstanding customer service. Our goal is to provide excellent customer service in a warm and inviting location. Please reach out to me personally with your feedback so you can help me ensure we are able to reach those goals 100% of the time and let us know what we could have done differently to earn all 5 stars from you. My number is 928-367-6100 and I am the owner. Thank you so much for you input! ~Carin Rubin, State Farm Agent"
CB H
July 6, 2023
5
out of
5
rating by CB H
"Krystal A. Miller with Carin Rubin State Farm Agency . Phenomenal customer service to say the least. Krystal goes above and beyond to ensure that you and yours are properly covered for all your insurance needs . I have been insured through State Farm going on 30 years now . By far the best State Farm Agency I have had the pleasure of working with over the years. Outstanding experience, highly recommend Agent Carin Rubin with State Farm."
We responded:
"Thank you so much! Krystal is a gem and her experience shows when she helps our customers. We appreciate you and your business and are all here to help you with your insurance needs or any assistance we are able to provide. We love being a part of the Pinetop-Lakeside and Show Low community! ~Carin Rubin, State Farm Agent "